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Demo data · tourالعربية

Data residency

Choose where your data is stored and processed, and handle PDPL and GDPR requests.

Region selector

Your region applies to contracts, timesheets, invoices, documents and logs stored in Client OS. Client data is hosted in the UAE (Vercel dxb1 and AWS Middle East) or the EU (Frankfurt), at your choice; in-Kingdom (Saudi Arabia) hosting is available on request through a Saudi cloud region.

OptionsUnited Arab EmiratesEuropean UnionSaudi Arabia (on request)

What is stored whereWhere systems read or compute on the data. Some subprocessors process in other regions; they’re listed below.

  • Contracts and documents
  • Timesheets and invoices
  • Audit logs
  • Support tickets
  • Engineer access logs
Data typeStored inProcessed inRetention
————
————
————
————
————

Engineer access model

With your VDI, client code and data never leave your environment. With our devices, access runs over zero-trust connections with full logging.

OptionsYour VDI or cloud tenancyRemote Pro Ai-managed devices

Subprocessor regions

Email me 30 days before any subprocessor change

SubprocessorPurposeRegion
——Saudi Arabia
——Saudi Arabia
——Saudi Arabia
——Saudi Arabia
——Saudi Arabia

Export & deletion requests

Request typesExport our dataDelete personal dataCorrect personal data
Whose data?

We acknowledge requests within 2 working days and complete them within the deadline set by Saudi PDPL, UAE PDPL or GDPR, whichever applies.

Residency change log

DateChangeRequested byCompleted
6 Nov—30 Jul7 Nov
30 Oct—27 Jul6 Nov
23 Oct—24 Jul5 Nov
16 Oct—21 Jul4 Nov
9 Oct—18 Jul3 Nov