IT vendor onboarding: everything procurement needs, in one pack

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Fig. 01Enterprise Procurement

  • 3.4%5 gates passed
  • 9practices
  • 48hshortlist
  • 4working days to start
  • ISO/IEC 27001:2022 · In progress (Q2 2027)
  • SOC 2 Type II · Planned (2027)
  • PDPL · GDPR · DPA published
  • In-region hosting (Riyadh · Frankfurt · Virginia) · Planned

Statuses last updated

In short

One vendor pack answers what procurement asks: contracting entity per market, tax and e-invoicing, insurance, the security questionnaire under NDA, MSA/DPA samples and payment terms. Enterprise lane: a 10-working-day no-bill trial instead of 5. RFPs get a ticket number and a named respondent. The Enterprise account lead owns this lane and is listed with our leadership.

Your business owner wants the team next week. Here is everything you need to say yes by then.

One vendor file for procurement
Licences, VAT and TRN certificates, insurance, bank letters and pre-filled security questionnaires. Formal quotations stay valid for 30 days.

3 lanes, set by monthly value

LaneMonthly valueHow you buyPaperwork
Self-serveIn your quoteCard, mada, Apple Pay or bank transferClick-through MSA, Order Form, DPA, e-invoice
ReservationIn your quoteInstant reservation, pay by transfer or card, net-30 if credit-approvedQuotation PDF for your PO; standard pack signed electronically, plus the procurement pack
EnterpriseIn your quoteFormal quotation, PO, net-30Your paper or ours, redlines through a deal-desk manager, full vendor pack

Thresholds are measured in USD equivalent at the quote’s timestamped exchange rate. Contract currency is fixed at signature.

IT vendor onboarding on your portal, without the back-and-forth

Saudi government buyers
Contracting in KSA runs through our Saudi company and eligibility is confirmed per tender; CR, VAT, Chamber of Commerce and LCGPA documents are in the pack.
SAP Ariba
Supplier profile values, registration numbers, bank letter and certificates mapped to Ariba fields.
Coupa
Supplier portal fields, tax forms and e-invoicing set-up, with a field-mapping sheet ready to upload.
UAE federal and emirate portals
The contracting company’s commercial registration, tax certificate, chamber membership and bank letter.
Other portals
Request a portal mapping and we prepare the field sheet and the documents it asks for.

Build a pack for your portal in under 5 minutes

Choose your portal and the documents it asks for. The builder assembles certified copies with expiry dates, a field-mapping sheet with copy buttons, a signed letter of authority and a verification QR on every document. Public documents are available at once; gated ones open after the click-through NDA. Download a ZIP or share a link with colleagues.

Insurance and assurance status, stated honestly

  • Professional indemnity, cyber liability and employer’s liability: certificates on request
  • Bid and performance bonds available on request, for tenders that require them, at the percentage set in the tender (see the Saudi procurement desk)
  • ISO/IEC 27001: in progress (certification target Q2 2027)
  • SOC 2 Type II planned for 2027
  • Control mappings: NCA ECC-2:2024, SAMA CSF, PDPL, GDPR, NIS2, DORA

Certificate details and audit reports are released in the Trust Center after a click-through NDA. We never describe a certification as held until it is issued.

Security questionnaires answered from approved sources

Pre-completed SIG Lite and CAIQ questionnaires are available in the Trust Center after the NDA. For your own questionnaire or RFP, upload it to the RFP agent: it drafts each answer from our approved answer library, cites the source document and flags anything it cannot answer. A security specialist reviews every answer before it is released to you.

Our paper, your paper or a mix

  1. Choose

    Start from the Remote Pro Ai MSA, or upload your own MSA or NDA.

  2. Review

    Your NDA is reviewed within 2 working days, your MSA within 3.

  3. Redline

    Tracked changes in a shared workspace, with our clause playbook showing pre-approved alternatives.

  4. Approve

    Liability, IP and payment-term changes move through our approval matrix, with visible status.

  5. Sign

    The agreed pack returns to e-signature in the standard flow.

We usually accept
Your local governing law, audit rights with 10 working days’ notice, and data-residency terms.
We usually negotiate
Liability caps, uncapped indemnities and payment terms beyond 30 days.

Local-content and government requirements

  • Saudi Arabia: contracting through our Saudi company, and an LCGPA local-content statement in formal quotations.
  • Saudization (Nitaqat): remote seats stay outside your Nitaqat calculation, and on-site seats are employed through our Saudi company, not on your payroll. Plan your own band with the Nitaqat calculator and verify it with HRSD.
  • Build-Operate-Transfer (BOT): a delivery centre in your name, run under a localisation plan you set, then transferred to you.
  • UAE: ICV certification in progress; current status published in the Trust Center.
  • Arabic-first: contracts, reports and interfaces in Arabic, with the Arabic text prevailing in Saudi Arabia and Egypt.

Payment terms that fit your finance process

  • Net-30 from invoice date for credit-approved companies, with no deposit; the credit check runs inside company verification
  • Purchase order captured before the first invoice, with the PO amount matched to the quotation
  • Invoices monthly in arrears, in SAR, AED, USD or EUR, carrying your PO number and quote reference
  • E-invoices: ZATCA Phase 2 (KSA), Peppol as mandated (UAE), ETA (Egypt), XRechnung or ZUGFeRD (EU)
  • Bank transfer to a dedicated virtual IBAN; invoicing portals such as Coupa and SAP Ariba supported

If your approved credit limit is below the monthly value, net-30 applies up to the limit and a refundable deposit covers the remainder.

Time-zone overlap from Cairo, per market

Computed from announced hours (Cairo 09:00–⁠18:00 EET, UTC+2) and standard-time offsets; daylight-saving shifts move the UK, EU and US rows by up to 1 hour. A US-hours squad option shifts the squad to 09:00–⁠17:00 ET.

Market (standard time)Local hoursOverlap with Cairo 09:00–⁠18:00Shared days
Saudi Arabia (AST, UTC+3)09:00–⁠18:008 h5 (Sun–Thu)
UAE (GST, UTC+4)09:00–⁠18:007 h4 (Mon–Thu)
United Kingdom (GMT, UTC+0)09:00–⁠18:007 h4 (Mon–Thu)
Germany (CET, UTC+1)09:00–⁠17:008 h4 (Mon–Thu)
US East (ET, UTC−5)09:00–⁠17:002 h4 (Mon–Thu)
US West (PT, UTC−8)09:00–⁠17:000 h4 (Mon–Thu)

A complement to your Saudi team, not a replacement

Remote Pro Ai squads add specialist capacity next to your own staff and your Saudization plan; they do not take the place of Saudi roles. Remote seats stay on our payroll outside the Kingdom and never enter your Nitaqat calculation.

  • Saudi Vision 2030 and national capability

    When a programme must leave skills inside the Kingdom, Build-Operate-Transfer runs the team under a written localisation plan agreed with you: which roles are hired locally, the knowledge-transfer milestones and the date the team transfers to your entity.

  • Targets set with you

    The plan’s targets are agreed per engagement and written into the SOW; no ratio is promised on this page.

  • Check your band first

    The Nitaqat calculator and Nitaqat and Etimad show how each contracting option affects your band.

Procurement questions

Book a scoping call

20 minutes with an Account Director. No sales script.

It depends on where you are and what you buy. Saudi buyers usually contract with our Saudi company and UAE buyers with our Egyptian or Saudi company, as set in the contract; European, UK, US and Qatari buyers contract with Ebug for Information Technology LLC (Cairo), our Cairo headquarters company; Remote Pro Ai is its brand (Commercial Register No. 206356, Cairo Investment Register). Each entity’s registration, tax and bank documents are in the procurement pack, and the Order Form names the contracting entity.

Yes. For Saudi government tenders, contracting in KSA runs through our Saudi company and eligibility is confirmed per tender. For SAP Ariba, Coupa and UAE government portals, we complete supplier registration using the procurement pack, which maps every required field to its value and attaches certified documents with expiry dates and a verification QR. Updated documents refresh in the pack automatically.

Commercial registrations and licences, VAT and TRN certificates, Zakat and social-insurance certificates where applicable, insurance certificates, a bank letter, ISO/IEC 27001 and SOC 2 Type II status, local-content documents, security policies and the company profile. Public items download immediately; gated items open after the click-through NDA.

Yes, through the Enterprise lane. Upload your paper to the redline workspace: our legal team reviews your NDA within 2 working days and your MSA within 3. Changes to liability, IP or payment terms go through an approval matrix with visible status. The specialists stay held for 7 days during review, extendable with a written reason.

Self-serve bookings secure the start date with a card authorisation with no charge, or a flat refundable deposit equal to one week of the first seat, and receive the first invoice when the no-bill trial ends. Credit-approved companies and Enterprise-lane engagements pay net-30 from invoice date with no deposit, against a purchase order recorded in the account. If the approved limit is lower than the monthly value, net-30 covers the limit and a refundable deposit covers the rest.

If you contract with our Saudi company, Saudi withholding tax does not apply. If a non-resident Remote Pro Ai entity invoices technical services to a Saudi buyer, 5% withholding tax applies. Your quote states who bears it: you withhold and remit it, or we gross up the invoice so the net amount is unchanged.

Accept a click-through NDA in the Trust Center and gated documents, including audit reports and completed SIG Lite and CAIQ questionnaires, are released immediately. For your own questionnaire, the RFP agent drafts answers from our approved library and a security specialist reviews them, attaching evidence such as policies and test reports. The same NDA covers candidate profiles in the booking flow.

Yes, as inputs to your own plan. Our Saudi company provides the LCGPA local-content documents for Saudi tenders and employs the on-site seats; remote seats stay outside your Nitaqat calculation. For long programmes, Build-Operate-Transfer builds a delivery centre in your name under a localisation plan you set. The effect on your band and on your local-content score is verified with HRSD and LCGPA.

All questions, by topic

Talk to the deal desk

Email
info@remote-pro.ai (subject: Procurement)
Phone
+20 109 277 6977
WhatsApp
+20 109 277 6977
Cairo HQ
34 Ibn Al-Nafis St., Nasr City
Al-Khobar
Al-Thuqbah District, Makkah Al-Mukarramah St.

Start today

4 working days

Your team can be working within 4 working days of signature.